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How We Help

Individual Advocacy

Individual advocacy involves supporting and representing a person to ensure their rights and interests are upheld. It focuses on addressing specific issues faced by individuals, particularly those who may experience barriers due to disability, social disadvantage, or discrimination. An individual advocate works alongside the person to help them navigate complex systems, such as the NDIS, healthcare, housing, or employment.

NDIS Appeals

An NDIS appeals advocate supports individuals challenging decisions made by the National Disability Insurance Agency (NDIA) at the Administrative Review Tribunal (ART). These appeals typically involve disputes over NDIS access, funding allocations, or the types of supports included in a participant’s plan. Advocates assist by explaining the appeals process, gathering medical and functional evidence, preparing submissions, and representing individuals in case conferences, conciliations, and if necessary, hearings. 

Systemic Advocacy

Systemic advocacy focuses on creating broad, long-term changes to policies, laws, and services to improve the lives of people with disability. Unlike individual advocacy, which addresses specific personal issues, systemic advocacy works at a structural level to challenge discrimination, remove barriers, and promote inclusion. This can involve lobbying governments, engaging with policymakers, contributing to legislative reforms, and raising public awareness. Key areas of systemic advocacy include improving access to the NDIS, strengthening disability rights, ensuring inclusive education and employment opportunities, and addressing systemic inequalities. By influencing change at a societal level, systemic advocacy helps create a more equitable and inclusive community for all.

Aged Care Volunteer Visitors Scheme

The Aged Care Volunteer Visitors Scheme supports socially isolated older people, particularly those with frailty, mobility, or communication impairments that limit their social participation and those without regular contact with family or friends. The program focuses on individuals from Culturally and Linguistically Diverse (CALD) and Culturally and Racially Marginalised (CARM) backgrounds in Western Sydney, Southwest Sydney, and the Illawarra. Volunteers visit recipients of Australian Government-funded Residential Aged Care and Home Care Packages, including those in residential care who lack frequent engagement with family or friends, individuals living at home with a Home Care Package, and elderly people awaiting a Home Care Package. This free service aims to support older people in achieving their rights and enhancing their quality of life.

Please get in touch if you would like to learn more about our free advocacy services.