Counselling/Support – Information Advocacy

What is MDAA Counselling/Support – Information Advocacy?

The Counselling/Support – Information Advocacy (CSIA) project aims to support people to be more independent at home and in the community. The project can assist with basic counselling, support, information, advocacy and referrals.

The project is created to support people 18 to 65 years with disability and carers who live in Western Sydney District (Auburn, Blacktown City, Holroyd, Parramatta City and The Hills).

What are main objectives?

  • To provide basic maintenance and support to people with disability and their carers/family members who are in risk of premature or inappropriate admission to long term residential care (e.g. group homes, nursing homes, etc.).
  • To promote independence of people with disability and their carers to live at home and in the community, thereby enhancing their quality of life.
  • To provide flexible and timely service that respond to the needs of people with disability and their carers.

How do you connect with the CSIA project?

Anyone can make a referral to the CSIA project, i.e. self-referrals or referral by family members, family doctors, community members, services, friends or loved ones, who care about you.

When contact is made with MDAA, the CSIA officer will talk to you about your situation and the support you need. The CSIA officer will work alongside you to understand your needs/concerns and to assist you to create your own goals.

If you need an interpreter, the CSIA officer will organise a telephone interpreter.

What can the CSIA officer do to support you?

The CSIA officer can provide you with:

  • Emotional support and informal counselling.
  • One on one training and support.
  • Assistance to connect with helpful services, i.e. information and referrals to other services.
  • Individual advocacy.

For more information, enquiries, and referrals, please contact the CSIA project officer or MDAA enquiry and intake officer on 9891 6400.